Contact Us
This page tells you how to reach the editorial team behind Best Sports Betting Sites, what we can realistically help with, and where to go instead when your question is about a specific betting account. We are a Canadian-focused comparison site, not a sportsbook — we cannot see your balance, release a withdrawal or apply a bonus code.
Reach the editorial team
Write to us through the contact form on nektarnaturals.com. Messages land with the editorial desk, and Maya Sinclair or another member of the team will reply. We read everything, though we prioritise corrections and factual disputes over general enquiries.
To get a useful answer first time, include:
- The page on nektarnaturals.com you are writing about, and the section or sportsbook named on it
- What you think is wrong or unclear, and what you saw instead
- Your province or territory, if availability or payment methods are part of the question
- Screenshots of terms pages or cashier screens, where you have them
Please do not send us account numbers, passwords, copies of ID documents or card details. We never need them, and we will delete anything of that kind on sight.
What we can help with — and what we can't
| We can help | We can't help |
|---|---|
| Corrections to bonus terms, odds descriptions or payment details on our pages | Releasing a pending withdrawal or unlocking a sportsbook account |
| Explaining how a listed offer's wagering requirement works in general terms | Applying a promo code or crediting a bonus to your account |
| Questions about our ranking method and how we are funded | Overturning a KYC decision or a voided bet |
| Suggestions for sportsbooks or markets we should review | Betting tips, selections or guarantees about results |
| Press, partnership and advertising enquiries | Legal advice on betting rules in your province |
If your issue is with an operator, contact that sportsbook's support first — live chat is usually fastest — and keep the transcript. If you have already done that and got nowhere, tell us. Repeat complaints about the same site feed directly into how we rate it.
Why we mention commercial relationships up front
Best Sports Betting Sites earns commission when a reader signs up with a sportsbook listed here. That funds the site. It does not buy a position in our rankings, and it does not stop us publishing a limitation. Every operator below has one. If you ever think a review reads like an advert, that is exactly the kind of message we want.
The sportsbooks readers ask about most
Most contact messages we receive are about the operators at the top of our list. Here is what we can tell you about them, and the conditions that come with each headline offer. All of these accept Canadian bettors and run on international licences — none is licensed by a Canadian provincial regulator, and an offshore licence is not Canadian government approval.
Instant Casino — the combo-bet questions
Ranked first on our editorial scale at 10.0, Instant Casino draws the most queries because of its parlay-focused promotion: up to 40% extra on combo bets. Readers usually want to know how the uplift is calculated, and that is the right question — the percentage rises with the number of legs, and minimum odds per leg normally apply, so a short two-leg ticket will not earn the headline figure. Check the promotion terms in your account before you build the slip. Limitation: a combo-led offer is worth little to a bettor who sticks to single moneyline or spread wagers, and parlay pricing is where sportsbooks hold the largest margin.
Ivibet — the currency question
Ivibet sits second at 9.9 and generates a steady stream of messages for one reason: its sport bonus is advertised up to €150. Canadian readers reasonably ask what that means at the cashier. If you fund in CAD, the euro figure converts, and the amount you see credited depends on the rate applied at the time — so treat €150 as a ceiling, not a CAD number. Confirm your account currency at registration, because it usually cannot be changed later. Limitation: euro-denominated promotions add a conversion step Canadian bettors do not get with a CAD-native offer.
Betninja — the biggest welcome package queries
Third at 9.8, Betninja advertises a welcome offer up to $2,500 plus 100 free spins. The headline number is a maximum tied to your deposit, not a sum handed over, and the free spins belong to the casino side of the account rather than the sportsbook. Rollover applies before withdrawal. Limitation: large maximum bonuses generally carry proportionally large wagering requirements, and readers who only bet NHL or NFL sides will find a chunk of the package aimed at slots they may never open.
Skycrown and 5bet — the ones just behind
Skycrown also rates 9.8 with a 450% welcome bonus, a percentage that rewards small deposits more than large ones because of the cap. 5bet rates 9.4 and runs a simpler structure: C$45 in free bets for C$30, one of the few offers on our list quoted in Canadian dollars from the start. Free bets normally return winnings only, not the stake. Limitation for both: a high multiplier or a neat CAD figure tells you nothing about the odds you will get once the bonus is cleared, and pricing matters more over a season than any signup offer.
Quick comparison of the top offers
| Sportsbook | Editorial rating | Headline offer | Main condition to check |
|---|---|---|---|
| Instant Casino | 10.0 | Up to 40% extra on combo bets | Leg count and minimum odds per leg |
| Ivibet | 9.9 | Sport bonus up to €150 | Currency conversion to CAD |
| Betninja | 9.8 | Up to $2,500 + 100 free spins | Rollover; spins are casino-side |
| Skycrown | 9.8 | 450% welcome bonus | Maximum bonus cap |
| 5bet | 9.4 | C$45 free bet for C$30 | Stake not returned on free bets |
| WSM Casino | 9.4 | 200% up to $25,000 + 50 free spins | Wagering on a very large maximum |
| DisCasino | 9.2 | 200% up to 10,000 USDT + 10% cashback | Crypto-denominated, not CAD |
| CoinPoker | 9.2 | Up to 40% extra on combo bets | Leg count and qualifying markets |
| VegasHero | 9.2 | 100% bonus up to 200 USDT | Crypto-denominated, not CAD |
| Wintino | 9.1 | 100% up to $150 | Minimum deposit and rollover |
Ratings are our own editorial scores, not customer-review averages.
Money questions we get asked before signing up
Nothing about comparing sportsbooks on this site costs you anything. Costs start at the operator, and the recurring themes in our inbox are these:
- Deposits. Canadian bettors typically fund with Interac, bank cards, bank wire, money transfer, voucher or player-transfer options, and cryptocurrency. Availability differs by operator, so check the cashier before you commit.
- Currency. Where CAD is offered, choose it. Several offers on this page are quoted in euros or USDT, which means conversion on both deposit and withdrawal.
- Withdrawals. Crypto payouts are generally the quickest once approved; bank wires are the slowest. Processing time and transfer time are two different clocks, and most delays sit in the first.
- Verification. Expect KYC before a first withdrawal. Submitting ID early, rather than at cash-out, is the single best way to avoid a hold.
- Limits and fees. Weekly or monthly payout caps and per-method fees vary widely. We do not publish figures we cannot verify — read the banking page at the operator and tell us if what you find contradicts what we have written.
Betting markets readers write to us about
If your message is a request to cover something, it helps to know what we already track. Our reviews look at pricing and depth across the sports Canadian bettors actually use: NHL, NFL, NBA and MLB, soccer across the major European leagues and international tournaments, plus golf, MMA and horse racing where a racebook is attached. On bet types we assess moneyline, point spread and totals pricing first, because that is where reduced juice shows up, then futures, props, parlays and same-game parlays, and finally the live in-play offering — market count during a game, how often the book suspends, and whether cash-out is available. Higher limits for serious stakes are part of the same assessment.
The casino side of these brands
Most operators listed here run a casino alongside the sportsbook, which is why several welcome packages include free spins. Those are separate products with separate terms: casino bonuses usually carry their own rollover, and sports wagers often contribute differently — sometimes not at all — to casino wagering requirements, and the reverse. Some brands also run poker or racebook sections. If you only want to bet on sport, read the promotion terms carefully so you are not accidentally locked into clearing a casino balance. For a wider view of operators outside mainstream self-exclusion schemes, see our coverage of sites outside GamStop.
Eligibility, provinces and the legal position
You must be of legal gambling age to open an account: 19 in most of Canada, 18 in Alberta, Manitoba and Quebec. Operators verify age during KYC, and accounts that fail verification do not get paid.
The sportsbooks on this site accept bettors from across Canada and operate under international licences rather than provincial ones. Ontario runs its own regulated market through iGaming Ontario, and some offshore operators restrict or block Ontario residents as a result — always check the terms for your province before depositing. Using an internationally licensed sportsbook sits in a legal grey area for Canadian bettors: the law targets operators rather than individuals, but the consumer protections you would get from a provincially licensed book do not apply. Disputes go to the operator's licensing body abroad, not to a Canadian regulator.
If gambling has stopped being entertainment, our responsible gambling resources list deposit limits, time-outs, self-exclusion and Canadian support services. We answer messages about limit-setting, but we are not counsellors and will point you to people who are.
How we reach our rankings
Our positions come from documented research, not from testing accounts. We review published terms, licensing details, cashier options, market depth and price comparisons, then re-check them on a set schedule — the date at the top of this page shows the last pass. Payout speeds are reported as operator-advertised, never as measured results. Reader reports of slow payments or shifting terms carry weight and have moved sites down before. The full standard is set out on our about page, and the rules governing use of this site are in the terms and conditions.
Common questions about contacting us
How long does a reply take?
We aim to answer within a few business days. Corrections with evidence attached get looked at first, because they affect what other readers see.
Can you get my withdrawal released?
No. We have no access to any operator's systems. Contact the sportsbook's support, then escalate to its licensing authority if that fails. Tell us the outcome — it informs our ratings.
Will you review a sportsbook I suggest?
Possibly. We look at whether it accepts Canadian bettors, supports CAD or a workable alternative, and publishes clear terms. A suggestion is not a promise of coverage, and we do not accept payment for a listing.
Do you give betting tips?
Not on request. We cover how markets and pricing work so you can judge value yourself, but we do not send selections and we make no claims about outcomes.
Can I write for the site?
Send a short pitch and links to published work. We are selective, and we do not publish sponsored posts dressed up as editorial.
Before you write
Most questions we receive are already answered on the page they came from — bonus conditions in the write-up, banking details in the operator's own cashier. If yours is not, or if something we published is wrong, get in touch and be specific. Corrections are the messages we value most, and they are the reason the fact-check date at the top of this page means something.